Prospecting Like You Don’t Have a Marketing DepartmentArticle by Colleen Francis, February 14, 2023View page |
Prospecting Like You Don’t Have a Marketing DepartmentArticle by Colleen Francis, February 14, 2023View page |
Leadership 2023 – A Shift to Self-Employment?Article by Maynard Brusman, January 4, 2023Is self-employment right for you? Is 2023 the best time to start your own business? View page |
Beware the Thief of SuccessArticle by Colleen Francis, January 4, 2023View page |
Positive Progress and the Art of NegotiationArticle by Maynard Brusman, December 20, 2022How much time and attention do you spend negotiating every day? Think about it: just getting to your work space requires negotiating activities, meals, and space (think nutrition versus convenience, after-school activities, commuter lanes, etc.) At work we negotiate our way through business deals, customer relations, office politics, and career advancements. Such negotiations often require the agility of Captain America, the stamina of Dean Karnazes, and the wisdom of Yoda. View page |
Quiet Quitting in Sales? Not a Real ThingArticle by Colleen Francis, December 20, 2022View page |
Motivation: What Emotionally Intelligent Leaders DoArticle by Maynard Brusman, December 20, 2022n spite of all that’s known about motivation, many leaders and managers continue to misunderstand it and fail to make good use of its true nature. We make assumptions about what drives people, and often times, fail to understand their true (and often hidden) needs. Motivation is a theoretical construct used to explain behavior, the reasons for people’s actions, desires, and needs. Motivation is what causes a person to want to repeat a behavior—as when we form new habits. View page |
Stop Losing Where You Should be WinningArticle by Colleen Francis, October 28, 2022View page |
Confrontations that Create a Win-Win-WinArticle by Maynard Brusman, October 2, 2022What has been your recent experience with confrontations? When did you last initiate one? Confronting someone for their behavior today is no easy feat, especially when emotions are easily triggered and opinions vary. We often become quick to challenge their logic (What were you thinking?!), credibility (Where did you learn to…?!), and personality (Who do you think you are?!) View page |
Delivering Service Excellence to Your Customers: 5 StepsArticle by Colleen Francis, October 2, 2022View page |
Building Organizational ConfidenceArticle by Colleen Francis, September 15, 2022View page |