Articles

Professional Character: Define it for Today’s Buyer

Article by , February 6, 2022

Today’s buyer sees you long before you see them. That means they begin to shape their own impressions about you…well before you’re even aware of it. Much of that is happening online. And since this is going to occur whether or not you want it to, you must take charge of your character and how you’re seen by others.


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Get the Right People On Your Talent Bus

Article by , February 6, 2022

As a leader, how do you get the right people on your bus? While the U.S. unemployment rate declined to 3.9% in December 2021, many managers and leaders feel an increasing urgency to fill open positions. And it’s understandable: short-staffed teams are at greater risk for disengagement, errors, and burnout. So, it’s not uncommon to see new-hire incentives including signing bonuses, flex work schedules, and childcare grants. Unfortunately, filling open positions with the wrong person can make matters worse.


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How Time Has Changed in Today’s Sales Landscape

Article by , January 21, 2022

Today’s sales landscape is a radically different one from just half a decade ago. It’s not just that it’s increasingly digital and that everyone keeps on adapting quickly to the global pandemic. Those are symptoms. There are deeper tectonic shifts—years in the making—completely rewriting the map of the ground under your feet. 


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How Are Buyer-Seller Relationships Changing

Article by , January 12, 2022

When you think of buyer-seller relationships, imagine a bow and arrow set. You used to be the arrow—or you had a sales team that was like a group of arrows. Your job was to hit a sales target. And your customer was that target. The more often you’d hit a bullseye, the better things were for you.


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Real Leadership: Real Apology

Article by , December 28, 2021

Problem solving
When an apology is in order, how do leaders in your organization apologize? We can’t help but notice when it goes poorly. Sometimes, it’s a matter of people (or a person) not ready or able to forgive. And that’s understandable, especially when there is no attempt at restorative justice. Other times, apologies go sideways when egos get in the way. At best, it falls short as a polished explanation; the apology is an attempt to justify the behavior. This often results in the erosion of trust. Great leaders—whether they are seasoned executives or untitled leaders—know how to humbly apologize.They understand that mistakes happen and that they are not infallible. Real leaders hold themselves accountable and make amends.


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Intangible Benefits Aren’t

Article by , December 14, 2021

In business, all intangibles can be tangibles. And when you recast all your value this way, you accelerate the total ROI your customer can expect from you. That’s the key to shutting out the competition and creating a high-growth, high-profit business in today’s marketplace.


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An Interview with Steven Morris, CC Press Author of “The Beautiful Business”

Article by , December 14, 2021

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Essentially, The Beautiful Business is a road map to help leaders redefine their current notions of success by embracing what Steven calls their own “human artistry” and shaping a business that aligns with their life purpose. Through three core tenets—belonging, magnetism, and integrity—readers are invited to examine what it means to expect more out of their work relationships and their relationship to work. As Steven so eloquently puts it, “it’s a beautiful thing because, all of a sudden, we all grow towards this thing called wholeness. And wholeness can mean a lot of different things, but in business terms, it could be an integrated way of living, moving, working, and contributing to the world.”


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