Articles

How to Be an Object of Interest

Article by , September 6, 2022

…having something interesting to say about topics that matter to your audience. And implicit in that idea is how you must also create a welcoming environment that encourages meaningful discussions.


View page


Calm, Cool, and Collected: Communication in Conflict

Article by , June 1, 2022

How do you remain calm, cool, and collected when conflicts escalate? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset about another neighbor’s transgression; dealing with a beloved toddler in the middle of a melt-down. Typically, we ignore such bad behavior, waiting for it to resolve itself. But, these may be prime opportunities to practice de-escalation techniques and communication skills.


View page


Lies in Your Inbox

Article by , May 10, 2022

Lies don’t sell. But they do scale: just not in the way you’d wish. All they end up doing is hurting trust in the selling business—and does so at a time when we need to be doing more to build trust between people.


View page