Articles

Are You Checking in On Your Network?

Article by , November 4, 2020

Have You Checked in with Your Customers? Although we are starting to see a few more trips and meetings, most clients are staying put. How are you checking in on your customers? Hopefully we haven’t forgotten how to use the phone. Although Zoom meetings can be quite effective, with Zoom fatigue ramping up, checking in […]


View page

Ride-Along Coaching: It’s Not What You Think

Article by , November 4, 2020

I’ve been helping businesses troubleshoot their sales training strategies for over two decades and here’s what I see with painful consistency in the marketplace today: the biggest impediment to success with ride-along coaching doesn’t rest with the sellers…it rests solely with the coach!


View page

Leading Through Mistakes

Article by , November 4, 2020

Business leaders today are not exempt from making mistakes. While we like to believe their judgment is getting better, certain behaviors make them vulnerable to err, such as mindset failures, delusions, mismanagement, and patterns of unsuccessful (or poor) behavior. Our wishful thinking, denial, and other forms of avoidance often prevent us from seeing their errors—or the mistakes we make.


View page

Diversity, Equity and Inclusion at Work

Article by , September 29, 2020

Diversity, Equity and Inclusion How does your organization approach diversity, equity, and inclusion? While many leaders believe they have taken adequate steps to correct or avoid inequalities in the workplace with policies, promotion, and training, all too often we hear about employees who experience some form of exclusion or inequity, including lack of promotion, outright […]


View page