Tag Archive: emotional intelligence

Positive Progress and the Art of Negotiation Article by Maynard Brusman, December 20, 2022 How much time and attention do you spend negotiating every day? Think about it: just getting to your work space requires negotiating activities, meals, and space (think nutrition versus convenience, after-school activities, commuter lanes, etc.) At work we negotiate our way through business deals, customer relations, office politics, and career advancements. Such negotiations often require the agility of Captain America, the stamina of Dean Karnazes, and the wisdom of Yoda. View page

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Calm, Cool, and Collected: Communication in Conflict Article by Maynard Brusman, June 1, 2022 How do you remain calm, cool, and collected when conflicts escalate? We’ve all been there: encountering someone in a fit of road rage; a neighbor upset about another neighbor’s transgression; dealing with a beloved toddler in the middle of a melt-down. Typically, we ignore such bad behavior, waiting for it to resolve itself. But, these may be prime opportunities to practice de-escalation techniques and communication skills. View page

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The Art of Leading with Love Article by Maynard Brusman, May 10, 2022 Even the smallest act of kindness can help meet our need for love. According to researchers, committing kindness over a seven-day period increases our sense of happiness. And, it matters not if it is offered to strangers, acquaintances, co-workers, or close friends—all have an equally positive effect. View page

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The Importance of Coaching Today Article by Maynard Brusman, April 17, 2022 How is your organization working within the ever-growing gig economy? Let me ask: how do leaders engage with and develop future leaders? View page

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Emotionally Intelligent Leaders Lead with Love Article by Maynard Brusman, April 17, 2022 There is a growing urgency to strengthen manager-employee interpersonal relationships, and for some organizations, a shift or addition of a CPO. You see, at a minimum, the volatility we are experiencing creates stress for individuals, poor working relationships, and decreased productivity. Left unchecked, psychological abuse, violence, and ruin ensue. Great leaders can manage and even avoid these worst-case scenarios by leading with love. View page

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The Elements of Trustworthy Leadership – Mindful Apologies Article by Maynard Brusman, January 12, 2022 At the core of leadership apologies—whether it is on behalf of the organization or in behalf of the leader—is trust. But here’s the thing: when leaders offer a humble apology, their motivation is not about acquiring trust, it’s about personal change. Great leaders build trust from the inside out. View page

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Real Leadership: Real Apology Article by Maynard Brusman, December 28, 2021 When an apology is in order, how do leaders in your organization apologize? We can’t help but notice when it goes poorly. Sometimes, it’s a matter of people (or a person) not ready or able to forgive. And that’s understandable, especially when there is no attempt at restorative justice. Other times, apologies go sideways when egos get in the way. At best, it falls short as a polished explanation; the apology is an attempt to justify the behavior. This often results in the erosion of trust. Great leaders—whether they are seasoned executives or untitled leaders—know how to humbly apologize.They understand that mistakes happen and that they are not infallible. Real leaders hold themselves accountable and make amends. View page

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Career Choices: You Are in Charge Article by Maynard Brusman, December 14, 2021 No one manages your career but you and you must rely on yourself as your own guide, even if you are fortunate enough to have a trusted mentor. View page

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Satisfying Careers in the Corporate World Article by Maynard Brusman, November 2, 2021 Why are some people promoted to positions that bring out the best in them, while their peers, who are equally talented, get left behind in positions that do not allow them to flourish? Are there secrets to a rewarding and satisfying career in the corporate world? View page

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The Future of Work: 5 Skills for the Robotic Age Article by Maynard Brusman, October 19, 2021 The challenges of 21st-century work—rapid innovation, unrelenting change and unprecedented uncertainty—have created a stress pandemic. Depending on your disposition, you may view the future as ripe for a spectacular explosion of creativity or poised on the brink of self-destruction. Either way, there’s no going back. View page

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