People seek relief when confronted with obnoxious or ego-driven leaders. They long for a manager who’s quiet, thoughtful, reserved and capable of creating a peaceful culture.
This scenario seems wonderful, on the surface: a break from ongoing torture. But behind their deceptive façade, quiet leaders often present a world of uncertainties and unanticipated challenges. Accompanying the more obvious benefits are surprising detriments that can be as debilitating to the organization as those inflicted by their overbearing counterparts.
