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JH Hospitality Consulting
Change Management, Coaching, Customer Sampling, Customer Service, Employee Sampling, Focus Groups, Leadership, Organization Development, Planning, Productivity, Speaking, Strategy, Training
After 25+ years in senior leadership positions at service-centric organizations such as Four Seasons, Ritz-Carlton and Mandarin-Oriental, JH Hospitality Consulting was created to help companies improve employee work environment. This is done through leadership coaching, training and a 7 step culture/engagement program, to name a few.
Author of the recently published book: "Cultivating Leadership"